ASES Vital App2.17.0 - App Store

Beneficiary from VITAL Health Plan, now you can obtain information about your services and eligibility through VITAL Mobile app.
An intuitive and easy-to-navigate design that provides agility in the most convenient way possible, available in Spanish and English.

Download the VITAL Mobile app, register your account and you will be able to:
* Have easy and secure access through facial and fingerprint recognition
* Access the VITAL Plan Virtual Card from any location
* Know your eligibility status, effective date, manage care organization (MCO), primary medical group (PMG), and primary care physician(PCP)
* Schedule Virtual Appointment with the Enrollment Counselor
* Receive automated alerts and messages for enrollment changes, recertification reminders, events, open enrollment period
* Send messages to Enrollment Counselor for questions, health providers, appointments
* Locate nearby Medicaid offices and fastest routes
* Frequently Asked Questions

VITAL Plan providers and prospective beneficiaries will also be able to obtain the following services:
* Locate Medicaid Offices and Nearby Routes
* Frequently Asked Questions (FAQs)
* MPI search for insurer affiliation

Version History This new version of the ASES VITAL App includes improvements to the push notification functionality, allowing the system to better support mass notifications and timely communications with beneficiaries.
It also includes enhancements for households with multiple members who have different certification expiration dates. Beneficiaries can now submit their recertification application and upload supporting evidence according to each household member’s applicable certification period. 2.17.0 Jun 1 What’s New in This Version
* Beneficiaries within the same family group can now submit recertifications even if family members have different certification expiration dates.
* Improvements and optimizations have been made to the new certification application form for a smoother experience. 2.15.0 Feb 15 What’s New in This Version
* Beneficiaries within the same family group can now submit recertifications even if family members have different certification expiration dates.
* Improvements and optimizations have been made to the new certification application form for a smoother experience. 2.14.0 Feb 13 Holiday Update!
We’ve added festive Christmas decorations to the main page of the ASES Vital App to celebrate the holiday season and bring a warmer, more cheerful experience to our users.
We’re always working to improve your experience. Thank you for using the ASES Vital App, and happy holidays! 2.13.0 Jan 3 In this new release of the ASES VITAL App, beneficiaries visiting their primary doctor will now receive a push notification to rate the services received, helping improve quality of care. We’ve also added a new Nearby Providers menu option, allowing you to view providers close to your location, along with their contact details, accepted insurers, and navigation directions. In addition, beneficiaries whose certification has expired for more than 120 days can now conveniently submit their new certification directly through their app account. We continue working to make your experience easier, more connected, and more efficient. 2.10.0 08/21/2025 In this version, we have improved the provider ranking feature to make it easier and more user-friendly for beneficiaries. Additionally, once a recertification is submitted, the app will now provide helpful reminders about the required supporting documents. 2.9.0 06/07/2025 In this latest release, new applicants can now apply for Medicaid health insurance through the ASES VITAL App by completing and submitting the Certification Form for Plan VITAL eligibility. Additionally, applicants can securely upload and submit supporting documents for review, making it convenient and efficient to complete the application process anytime, anywhere. 2.8.0 05/15/2025 In this new release, we have optimized the recertification application submission process to enhance user experience and efficiency. Beneficiaries can now submit their recertification applications up to 45 days before their certification expiration date and up to 120 days after the certification expiration date. This update ensures a more flexible and seamless recertification process for all users. 2.7.0 01/29/2025 In this new version, VITAL Plan beneficiaries will be able to rate the services of their primary care physician and specialists within their provider network. Among the services to be rated are the doctor's and office staff's treatment, availability to schedule appointments, attention at the time of the appointment and the quality of the facilities, among others. 2.6.0 12/09/2024 VITAL Beneficiaries can now access health coverage information through the new option VITAL Contigo. In addition, VITAL and Platino beneficiaries are able to submit the Non-Employed Work and Declaration forms through VITAL app. 2.5.0 08/05/2024 We continue improving our user experience, in this release main menus and design are updated, and functionalities for easy steps to follow. 2.4.3 06/14/2024 We continue improving our user experience, in this release main menus and design are updated, and functionalities for easy steps to follow. 2.4.2 06/13/2024 This new release includes new document categories when beneficiaries send evidence for their Recertification Application and validates the process when sending the documents. 2.3.0 03/28/2024 In this new release, the quality and format of the evidence images and documents is optimized. Addition, the search functionality for registered beneficiaries under caseworkers is fixed. 2.2.0 02/02/2024 In this new release, primary Beneficiaries are able to view his/her certification expiration date, as well, as their members belonging to the family ID. In addition, app versioning is included in the login screen, and options can now be seen in dark mode. 2.0.8 01/17/2024 We keep improving ASES VITAL app user experience, in this new release; we added a new functionality, account deletion. ASES’ Beneficiaries will be able to delete his/her account and recover their profile and data at any time. 2.0.0 12/14/2023 We continue improving our mobile application user experience:
• Menus and options can now be seen in dark mode
• A new category “Others” is included for beneficiaries sending supporting document when submitting their Application for Recertification
• Availability for sending support documents in PDF format
• Case Managers can browse more easily and faster within their registered beneficiaries. 1.2.1 10/19/2023 Medicare Platino Beneficiaries, regardless of their status, can now register in the ASES VITAL Mobile App and take advantage of the following functionalities:
- Submit their Application of Recertification to the Medicaid Program and send supporting evidence and other documentation
-Know their eligibility status, Medicare Advantage Organization, primary care physician, primary medical group
-Search for nearby Medicaid offices
-Frequently asked questions
-Receive alert messages for events and recertification reminders

In addition, Plan VITAL Beneficiaries with ineligible status will be able to submit their recertification application. 1.2.0 08/31/2023 In this new release, Beneficiaries can submit new supporting documentation after the recertification application has been submitted. 1.0.11 08/12/2023 In this new release, ASES Beneficiaries can now send new supporting documentation evidence through ASES VITAL app, after the recertification application has been submitted. 1.0.10 07/08/2023 In this new release, ASES Beneficiaries can now submit their Recertification Application through the ASES VITAL App to the Medicaid Program. The steps to complete the application are easy to follow and user-friendly. Once the application is completed and submitted, the app will email the application to the Medicaid Program. Also, the app will have the functionality for the beneficiary to send evidence documents, according to their income, and will be sent with the application. 1.0.9 07/03/2023 We continue improving our user experience, in this version the following modifications have been made:
1. Ability to search Frequently Asked Questions by category
2. Functionalities to display images and hyperlinks on messages sent to beneficiaries
3. Optimize birthdate selection and username validation when creating an account
4. Adjustments on VITAL Plan Virtual Card 1.0.8 04/05/2023 We continue improving our user experience, in this version the following modifications have been made:
1.    Ability to search Frequently Asked Questions by category
2.    Functionalities to display images and hyperlinks on messages sent to beneficiaries 
3.    Optimize birthdate selection and username validation when creating an account
4.    Adjustments on VITAL Plan Virtual Card 1.0.7 03/28/2023 ASES Beneficiaries can now make health insurer changes through the Vital app. Take advantage of this new functionality for you and your beneficiaries belonging to your family ID. Just register in Vital, add your beneficiaries, click the Change Insurer option, and confirm your change through the authentication steps. Also, beneficiaries can see the insurer changes in process and completed in the Change History option. 1.0.6 11/14/2022 Now registered beneficiaries on ASES VITAL App can keep their profile updated by adding and/or modifying their telephone contact. Be ready to receive news, events, and notifications from ASES VITAL Plan. The telephone contact will be utilized as a factor authentication on our next app version. 1.0.5 10/13/2022